Hello Someguy932,
Thank you for contacting us regarding the issues that you are experiencing with your Intel® Compute Stick (No post), it will be more than a pleasure to assist you.
Based on the brief description of your issue, and the troubleshooting done, I strongly suggest you to recover the BIOS of your machine.
Here you will find the latest BIOS for your model:
https://downloadcenter.intel.com/download/27613/Compute-Stick-BIOS-Update-SCCHTAX5-86A-
And here you will find all the instructions about it:
https://www.intel.com/content/www/us/en/support/articles/000005902/mini-pcs/intel-compute-sticks.html
Please follow the instructions and let us know the outcome.
I hope to hear from you soon.
Best Regards,
Diego S.
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Re: Compute stick is bricked
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Re: Detection bug in GameplayHardwareDetect.exe 1.0.0.0
Hi Stefan3D,
Thank you for bringing this to our attention, let me help you on this matter.
I just checked this information and ran the utility on one of our demo computers. This will identify if the processor integrates onboard video and provide the results, this is even if the onboard graphics solution has been disabled at BIOS level.
Regards,
Allan J
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Re: intel chipset have old drivers
Hello kakashi2000,
Thank you for contacting us regarding the Intel® Drivers installed on your machine, it will be more than pleasure to provide you with assistance on this matter.
In order for me to assist you better, please provide me with the .txt file that the System Support Utility will generate. To attach a file, you must click the “Attach” option on the bottom right-hand corner of the response box.
Here is the direct link for the app:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
I hope to hear from you soon.
Best Regards,
Diego S.
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Re: Which Z370 motherboard manufacturer references are compliant with Linux, please?
No I change my mind I switch to Windows 10 and no longer in Linux because of this Wikipedia article on Windows 10: https://fr.wikipedia.org/wiki/Windows_10#Windows_Subsystem_for_Linux_(WSL)
Thanks anyway to those who tried to help me ...
I do not take the cabbage anymore! Now I have more than the embarrassment of the choice of the motherboard ... Frankly "what a galley" and even "which *s_h_i_t*" vulgarly speaking to choose its operating system!
Since version 14393, Windows 10 includes a new subsystem co-developed by Microsoft and Canonical, for the purpose of running Linux applications on Windows. This function, named Windows Subsystem for Linux or WSL, available in beta as of January 2017, was then activated via the control panel. It is since July 2017 installable from the Windows Store, with full support announcement of Microsoft. It provides Windows access to thousands of open source applications Ubuntu repositories and tools to modify, recompile and run (editors, interpreters, compilers, libraries, documentation ...). This system avoids having to reboot to go under Linux, an operation that has become even more restrictive since UEFI and the Secure Boot. Loss of performance and functionality through a virtual machine under Windows are also avoided.
The success of this option has significantly increased the number of Linux installations listed, although we do not know in September 2017 whether it is a trend or a novelty effect.
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Re: Issues with custom disparity generation
I would recommend exploring more optimizing the settings of the RealSense Camera.
It was very helpful that you sent an image. We can now reproduce this and show you what we see.
Here is with the D415 at ~47cm distance, with 1280x720 resolution, 30fps.
Here is the depth map, down-sampled by 3x in x-y.
And here is it with a small amount of post-processing. Using our post processing exponential running average with alpha=0.3 and delta=20, and edge-preserving filter with alpha=0.6 and delta=8.
Also here is with texture applied:
And if you use want to remove the IR pattern from the left RGB channel you can do that too by using a proper color correction matrix:
Please check out this link for more on how to optimize the camera for your usage.
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Re: Issues with custom disparity generation
Also I use the "High Density" depth preference for this capture.
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Re: Intel NUC6i7KYK Skull Canyon internal USB 2.0 and 3.0 ports (via header) problems
Hello johnnydub,
Thank you for your response.
I totally understand your position, and re-installing your OS might not be the best solution based on the last updates that you provided.
I will wait for your order to arrive in order to wait for the outcome once that you test the new cables out.
Your case will remain open so please let us know the outcome just in case that we need to try something else if further assistance is needed.
I hope to hear from you soon.
Best Regards,
Diego S.
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Re: My Wifi connection constantly disconnects on Windows 10
Hi agian and thanks for the fast reply!
I just upgraded to the latest version and the issue persists.
How far away are you from your wireless router/access point?: I'm like 3 meters away from my router. This is the only device getting this problem, though my PS4 (for example) is like 7 meters away and it works just fine.
Do you experience disconnects if connecting to a different wireless network?: I can't test that since my network is the only one around my area.
Are you using the 2.4, or the 5 GHz band?: How can I check that?
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Re: NUC7i5BNH Compatibility Question
Hi kanadean,
To protect against power cuts a UPS is needed. However the model in the link you provided outputs 12V and your NUC need 19V.
Also whenever a power cut happens you would want a UPS that gives a signal to your system so it can gracefully shut-down before the UPS batteries are drained.
Depending on how long you want your system to run on the UPS batteries there is a UPS calculator you can use.
UPS Selector - Select your protection needs
Regards,
Leon Merts
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Re: How to get temperature of Intel Compute Stick?
Hello ekehc68,
Thank you for contacting us regarding the questions that you have about monitoring the temperature on your Intel® Compute Stick STK2mv64CC; it will be more than pleasure to provide you with assistance on this matter.
In this case we strongly recommend using our Download Intel® Extreme Tuning Utility (Intel® XTU) in order to monitor the temperature of your device.
Here you will find the direct link to download:
https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU-
Please test it out and let us know the outcome.
I hope this helps.
Best Regards,
Diego S.
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Re: Intel wants to hear your feedback! - Graphics Control Panel
Hello everyone,
I would like to thank you for all the feedback, and even though I do not reply to every post, rest assured that they every single one is read and understood.
The information you provide is reaching the right folks at Intel, and improvements should continue to roll.
Best Regards,
Ronald M.
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Re: i7-7820x no boot with ASRok x299 Taichi
Hello Lado,
Thank you for your response, I really appreciate it.
Can you please try to boot the system up without RAM memory, just to see if the error code changes?
At this point, the most effective way to tell if the actual processor is defective or not will be by replacing it so you can test another unit on the board.
I strongly recommend you to check the processor's warranty status and start a claim if necessary through:
https://supporttickets.intel.com/warrantyinfo
As well I would like to remind you that you have 30 (from the moment of purchase) to approach the original place of purchase so they can perform an expedite exchange.
I hope to hear from you soon.
Best Regards,
Diego S.
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Re: intel 3165 bug
Hello rock-huang,
We understand that you're being given the option to eject your Intel® Dual Band Wireless-AC 3165 in the Safely Remove Hardware tray icon.
In order to investigate, we would like the following information:
1. Is this a factory installed wireless adapter, or an upgrade part?
2. Did this happen after updating to the latest drivers, or making changes to your system?
3. If you choose to eject the adapter, does it become disabled or stop being detected in Device Manager?
4. Are you experiencing any additional issues?
5. Please share a report generated using the Intel® System Support Utility.
1. Download the latest Intel® SSU
2. While connected to your WiFi network, run the scan for "everything."
3. Save and name the report.
We look forward to hearing back from you.
Best regards,
Carlos A.
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Re: NUC7i5BNH Intermittent HDMI Audio Drop Issue
Hello MrNeato,
Thank you for your response.
In this case, I was taking a look to the SSU that you attached to this thread and I noticed that the drivers installed on your unit (graphic drivers) that control video and audio are not up to date since your current driver version is : 23.20.16.4901, which work along with the audio driver version: 10.24.00.3
The latest driver is version: 15.65.5.4982 and includes the new audio driver version: (10.24.00.6)
You can download the latest package that includes both updates here: https://downloadcenter.intel.com/download/27650/Graphics-Intel-Graphics-Driver-for-Windows-15-65-?product=98911
Please go ahead and give them a try and let us know the outcome.
I hope this helps.
Best Regards,
Diego S.
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Re: Panel Self Refresh causes stutters in Win10
Hello, craigfoster.
Thank you very much for taking the time to share this solution for this issue in our communities, we really appreciate it!
Antony S.
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Re: Intel 760p ssd with Asus B350m-e + Ryzen 2400G bsod
Hi mechcalvin,
Thanks for the reply.
We appreciate the feedback provided. We will provide the information to our engineering team so they can investigate this for future product and software releases.
Please let us know if there is something else we can assist you with.
Regards,
Junior M.
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NUC Samsung Handshake Issue. Solution Yet?
Hi,
Back in May last year I posted about a handshake issue between my Intel NUC7i3BNH and Samsung UA65KS8000 TV. It seems I am one of many people that have experienced handshake issues between a NUC and a Samsung TV.
After repeated communications with Intel (which included friendly and promising replies) there was no fix and I ended up giving up. Do you have a fix yet? Are you trying to fix? Do you care?
NUC (great product) + Bad Handshake = Unhappy NUC + Intel Not Fixing Unhappy NUC = Unhappy Customer
Genuinely hoping you have a fix.
josephmg
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Re: Win10 stutters on battery if Wireless AC-8265 set to Power Saving or if there is no internet connection/airplane mode
Hello craigfoster,
Thanks for your reply. It is good to know you were able to find the root cause of the issue and solve it.
Please let us know if there's anything else we can do for you.
Best regards,
Eugenio F.
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Re: NUC7i5BNH Intermittent HDMI Audio Drop Issue
Thank you, Diego. I'll update the driver package once I return home and post the results.
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Re: Mini PC Intel NUC_Celeron J3455 BOXNUC6CAYS
- Enter Bios setting by pressing F2 during boot process (when you see F2, f7, F10 menu).
- In Bios, enter Advanced – Power.
- In Wake system from S5 field – Checkbox (When enabled, system will wake on the day/hour/minute/second specified)
- Wakeup Date– set Numeric range 0 – 31 (Select day of each month to wake the system. Select 0 for daily wakeup)
- Wakeup Hour– set Numeric range 0 – 23 (Select wakeup hour in 24-hour format. For example, 15 means 3 PM)
- Wakeup Minute– set Numeric range 0 – 59
- Wakeup Second - Numeric range 0 – 59
- Press F10 to save the new settings and let the NUC reboot.
Hope this helps
Leon
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