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Re: support on what could be the issue

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Hello,

 

First, I would suggest checking the memory compatibility; it should be 1600MHz 1.5v. You may swap memory sticks or run a diagnostic test making sure that BIOS settings are default.

 

In order to test the processor you may install and run the Intel® Processor Diagnostic Tool. If the issue persists the recommendation will be swapping components so you can find the culprit.

 

What is the Intel® Processor Diagnostic Tool?

http://www.intel.com/support/processors/sb/CS-031726.htm


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