Hi Scott, Thanks for letting me know about the back panel USB 3.0 issue that you were experiencing. I am glad that you were able to get them to connect again. Are the back ports still working for you? I finally got mine working again. However, I got them working before posting the issue but was uncertain as to how I got them working again. I believe that I discovered how I did it: boot into the BIOS, view any USB info in there (may be optional, not sure), exit the BIOS while discarding any changes, and let W7 startup. After doing this, I noticed that a second Renesas USB 3.0 Root Hub (the one that pertains to the back panel USB 3.0 ports) now appears in the Device Manager. Before doing that procedure, only one Renesas USB 3.0 Root Hub appeared (the one that pertains to the front panel USB 3.0 ports). Both front and back host controllers always existed (except after I uninstalled the back panel drivers), but lately, the back panel one had the yellow caution sign on it. I can also reboot the system and all is still ok. My guess is that after reconnecting my USB 3.0 external hard drive to the back panel ports, and keeping that setup for a good while, eventually the same thing will occur and I will need to perform the same procedure to fix the issue. But I will monitor the situation and let you know. Brant.
↧