All mine says under device manager is "Standard PS/2 Keyboard" and "HID Keyboard Device", other than that I don't see anywhere else within device manager indicating I even have a PS/2 port. But it's there and it works. There could very well be a hardware issue with yours, unless perhaps one of the boot optimization settings within bios is disabling it in some way. I know I have my optical drive disabled to make it boot faster, but that doesn't make it not work in windows.
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