| Are you willing to send your system to us? (Yes/No) Yes - although I would need a replacement ASAP as I work from home on a daily basis | |
| Is your system a laptop or desktop? Laptop | |
| What is the make/model of your system? (COMPLETE model name required) MacBook Pro, 17-inch, early 2011 | |
| What is the model of your CPU? 2.2 GHz Intel Core i7 | |
| What is the make/model of your failing display(s)? Intel HD Graphics 3000 384 MB | |
| If laptop, is your built-in display failing? (Yes/No) Yes | |
| What is your operating system? Mac OS X Version 10.7.5 | |
| What display driver version do you have installed? gMux Version: 1.9.24 | |
| What happens that results in the blackscreen failure? Failure is sporadic - sometimes associated with a little bit of screen flickering. Usually while using Photoshop or Lightroom and Google docs, the screen suddenly goes black. I can only revive it by turning the computer off manually by holding down the power button. When I turn it back on, there will usually be stripes in the grey startup screen and the fan runs loudly before the screen goes black again before completing startup. I hold the power button again to turn of and then it turns back on, usually without issue the second time. This happens 1-3 times daily. |
↧
Re: Official Black-screen thread - We need your help!
↧