One other question. The troubleshooting boot issues linked to the product page recommends that for boot issues after changing BIOS settings you should clear the CMOS by removing the battery on the motherboard, however I don't see where it's possible on the NUC to remove the board entirely to get to the battery on the other side. I see reviews online that say you can do this by removing 4 screws that hold the board in place but after doing that the board still appears to be riveted inside the case and unmoveable. So is it possible to remove the board to get at the battery or not?
While I'm at it, how is it possible that Intel doesn't have 24/7 support? Even online chat would be welcome at this point if it's really not possible to pick up the phone and call anyone on the weekend. In fact the only support # for N America I've even been able to locate so far is not only 9-5 M-F only, it's 916 area code (Sacramento?) and not even a toll free number. ARE YOU KIDDING ME???
Sorry but this is frustrating. Hopefully some nice person will chime in with some answers for me soon or this little brick is going straight back to Amazon so I can buy something else from a company that actually cares about supporting their products.